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Shipping FAQ
  Shipping information for printed books

We normally ship via USPS (media rate) or UPS.  Books are usually shipped from our warehouse within 48 hours of payment clearing (please allow extra time for e-checks).

Effective 1 October 2007, we will begin to transition from inventory in our Florida offices to an inland warehouse, due to the active hurricane seasons, so that we can fill orders regardless of where our staff might be physically located.

If you feel your shipment is taking unreasonably long to reach you, please contact us via email so that we can trace the package.  We strive to keep a finger on the pulse of shipping times so that we can give you an accurate delivery time.

Types of Shipping:

We currently offer two types of shipping:

Domestic Standard:  Delivery to all 50 states, Puerto Rico, and the U.S. Virgin Islands in approximately 7 to 10 days of shipment date (usually 48 hours after your payment clears). These normally arrive within 2 weeks and almost always within 3 weeks.  Limited or no trackability.  Not recommended for carton shipments.   Will ship to PO boxes.

Domestic Expedited:  Delivery to most residential addresses in the 48 contiguous states in the U.S. within 1 to 6 days of shipment date (usually 48 hours after your payment clears), based on the location of the Ship To address. These normally arrive within a few days, and almost always within 10 days.  Shipments are traceable.  PO Boxes and military addresses cannot be used as a Ship To address. 

Basis of Shipping Charges:

Shipping charges are based on weight of the books rather than the price or quantity of books, so our customers aren't penalized for lightweight purchases and are encouraged to buy as many books as possible within each shipping range. You can usually buy 3-7 books for shipping rate of $5 or $8, depending on how quickly you need the books.

Shipping charges are calculated as follows in pounds (#) and U.S. dollars ($):

Weight Domestic Standard Domestic Expedited
     .01 -    5# $5.00 $8.00
   5.01 -  10# $8.75 $10.00
10.01 -  15# $12.00 $13.00
15.01 -  20# $14.25 $15.00
20.01+ # $20.00 $22.00










International Shipping:

Effective 1 October 2007, we no longer ship internationally.  While we very much appreciate our non-U.S. customers, we can no longer afford to provide this service.  In 2006-2007, over 40% of our international shipments had to be replaced, which we committed to at our own expense to satisfy our customers.  Another 40% of our shipments were held up in customs or otherwise delayed, and while it should be obvious that we're not responsible for the postal systems in other countries or our own, we have been held accountable for these delays. 

Because of the replacement expense and excessive time spent on international offers, we have chosen to concentrate on domestic orders for our printed books while still offering our ebooks to our international customers as a cheap and quick method of acquiring our books. We also recommend our international customers purchase our printed books through online bookstores such as Amazon.com that offer our books in international venues.
                                        
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